DHL: General Worker Opportunities

Johannesburg, Gauteng, South Africa

DHL Express 20002IT 25. June, 2020

GROUND OPERATIONS MANAGER

RCS GRADE I

REPORTING TO OPERATIONS DIRECTOR

LOCATION – JOHANNESBURG

Would you like to become part of the world’s most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our Insanely Customer Centric; Team and become a Certified International Specialist!

YOUR TASKS

To ensure compliance to Global SOP for South Africa through the implementation of correct processes and procedures.

  • Implementation of new processes and project where they are required.
  • Manage, direct and enhance growth of all service centres within fiscal parameters.
  • Motivated People – Development of departmental staff, encouraging high levels of motivation.
  • Handling of escalated queries and complaints timeously.
  • Ensure effective communications are in place with key managers, staff and other network resources.
  • Great Service Quality – Manage Operations performance against service levels and exceed globally set targets.
  • Regular and ongoing analysis of performance and planning corrective / enhancing actions.
  • Setting and managing targets and performance appraisals.
  • Profitable Network – by increasing productivity (SPORH/SPR), manage operational budget within parameters, contain/reduce operational costs.

 

 

YOUR PROFILE

  • University degree and relevant operations qualifications.
  • Significant years operations experience, preferably within transportation or logistics industry, minimum 2 years at management level.
  • Intermediate proficiency skills in MS Suite Tools: Word, Excel, PowerPoint, Outlook.
  • Solid Communication skills in English: spoken and written.
  • Proven track record of managing an operational facility withdirect reports.
  • Abilityto plan, organize, control & manage risks.
  • Strong leadership skills.
  • Ability to work well under pressure.

OUR OFFER

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

We look forward to receiving your application!

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Author: Admin

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